Shipping policy

DELIVERY TIME AND SHIPPING COSTS

The delivery time for custom-made clothes and accessories is 3–4 weeks unless otherwise stated in the product description. If you need your order by a specific date or faster than the normal delivery time, please contact us by email or Instagram before placing your order. We will do our best to arrange delivery according to your wishes.

Orders with ready-made products, fabrics and haberdashery are handled in 3–5 business days.

 

SHIPPING COSTS:

Finland:

You may choose delivery by Posti (parcel with tracking code), Matkahuolto, or local pickup. Shipping costs are €6.90. The delivery cost is shown at checkout alongside the selected delivery method and in the order summary.

If you choose local pickup, you will receive a pickup notification once your order is ready. A suitable pickup time will then be arranged together.

EU:

Orders outside Finland are delivered by Postnord/DPD.

Sweden: 10,90€
Denmark: 12,90€
Germany: 16,90€
Austria: 20,90€
Netherlands: 17,90€
Belgium: 17,90 €

Unless otherwise agreed, goods will be delivered by mail to the delivery address specified by the customer. The delivery address specified in the seller's order processing system is decisive for the processing of the transaction.

If the shipping company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs of the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstances that led to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had notified the customer of the service a reasonable time in advance. Furthermore, this does not apply to the initial shipping costs if the customer effectively exercises their right of withdrawal.